Contact & Questions
SHIPPING IN SUMMER: Tallow is a natural product and can melt at temperatures around 100° Fahrenheit. We do our best to get these products to you in the same condition they leave, however I highly recommend that you do not leave these products in your hot mailbox all day. If your product experiences melting or softening, please leave them upright in your home for a few hours before opening. The integrity of the product will not change even if consistency does.
SHIPPING IN GENERAL: We strive to get orders shipped to you as soon as possible, please allow for up to 7 days from order date for us to process your order. (We cannot ship internationally.)
You will receive notification when your shipping label is printed, however it still may be a few days before your order is picked up by the carrier. If you have questions about your order please reach out directly at emily.zoochic@ymail.com or use the form below!
RETURN POLICY: Due to the nature of the products we do not offer returns, refunds, or exchange. If you are unhappy or have an issue please reach out directly to emily.zoochic@ymail.com or use the form below and I will do my best to correct any error.